Privacy Policy purpose

This privacy policy is for the Better Languages website www.betterlanguages.com. It sets out how the company will use any personal or company information you choose to submit via the site. Better Languages and betterlanguages.com are trading names of betterlanguages.com Ltd. The Company is registered in England, company number 06186734, Registered office: 1 Fisher Lane, Bingham, Nottingham, NG13 8BQ. VAT no: GB 889 0911 76

The policy sets out the different areas where user privacy is concerned and outlines the obligations & requirements of the users, the website and website owners. Furthermore the way this website processes, stores and protects user data and information is detailed within this policy.

This website and its owners take a proactive approach to user privacy. We use reasonable endeavours to protect your privacy throughout your visiting experience. This website complies with all UK national laws and requirements for user privacy.

Use of Cookies

This website uses cookies to improve the experience the users experience while visiting the website. More details can be found in our cookie policy.

Where needed, we use a cookie control system, allowing you to allow or disallow cookies on your device. This complies with recent cookie consent legislation.

Cookies are small files saved on your hard drive. They track, save and store information about your interactions and use of the website. This allows the website to provide you with a tailored experience when you visit the site.

You can set your web browser’s security settings to block all cookies from this site.

This website uses tracking software to monitor its visitors to better understand how they use it. This software is provided by Google Analytics which uses cookies to track visitor usage. The software will save a cookie to your hard drive tracking your engagement and usage of the site. This will not store, save, or collect personal information.

External vendors may use cookies if you reach this site through a referral program, sponsored link or advert. Such cookies are used for conversion and referral tracking and typically expire after 30 days, though some may take longer. No personal information is stored, saved or collected.

Contact and Communication

If you contact us, you do so at your own discretion. Any personal details you supply are given at your own risk. We keep your personal information private. It is stored securely until it is either no longer required, or has no use, as detailed in the Data Protection Act 1998. Every effort is made to ensure a safe and secure contact form, but you use such a form or email at your own risk.

We use any information you submit to provide you with further information about our services. This may include quotes or estimates, or carrying out a translation assignment should you then wish to use these services. We may also assist you by answering any questions or queries you may have submitted.

We will only subscribe you to a Better Languages email newsletter should you express permission on an “opted in” basis.

Supplier applications

Please note that we receive a high volume of supplier enquiries both from freelance translators, and from translation companies. We do not collaborate with other translation companies. Due to the high volume of translator applications, we are only able to respond if interested in your services. By submitting an application, you are consenting to us storing your application, and any personal information this contains.

Email Newsletter

This website may choose to operate an email newsletter. The purpose of a newsletter is to inform subscribers about translation industry, company news, and our services. We never automatically subscribe people to such a service. You will only receive a newsletter if you specifically choose to opt in. If selecting to opt in, you will also have the right to unsubscribe at any time. We may  process some subscriptions manually with your prior written agreement.

Subscriptions

Any subscriptions comply with UK Spam Laws detailed in the Privacy and Electronic Communications Regulations 2003. We hold all personal details relating to subscriptions securely and in accordance with the Data Protection Act 1998. We do not pass on personal details to third parties. You can request a copy of personal information held about you by this website’s email newsletter program. A small fee is payable. Please write to us if you would like a copy of the information held on you.

E-mail marketing campaigns

Email marketing campaigns published by this website or its owners may contain tracking facilities within the actual email. We track and store subscriber activity in a database for future analysis and evaluation. This could for example include: opening of emails, forwarding of emails, and any links clicked within the email content. We may also record times, dates and frequency of activity. This information is used to improve future email campaigns, based on your activity.

In compliance with UK Spam Laws and the Privacy and Electronic Communications Regulations 2003 subscribers can un-subscribe at any time. This process is detailed at the footer of each email campaign. If an automated un-subscription system is unavailable clear instructions on how to un-subscribe will by detailed instead.

External Links

We make reasonable effort to only include quality, safe and relevant external links.  You should however use caution before clicking any external web links mentioned throughout this website. (External links are clickable text / banner / image links to other websites).

The owners of this website cannot guarantee or verify the contents of any externally linked website despite their best efforts. You should therefore note that you click on external links at your own risk. This website and its owners cannot be held liable for any damages or implications caused by visiting any external links.

Adverts and Sponsored Links

This website does not contain sponsored links or adverts. You may however, have first accessed the site through a sponsored link such as Google AdWords.

Social Media Platforms

If you interact with us through a social media platform, that platform’s terms and conditions and privacy policies apply.

Please use social media platforms wisely. You should engage with them with due care and caution in regard to your own privacy and personal details. We will never ask for personal or sensitive information through social media platforms. If you need to share sensitive details with us, then please do so by phone or email.

This website may use social sharing buttons. These help share web content directly from web pages onto the social media platform in question. If you use such social sharing buttons, you do so at your own risk. The social media platform may track and save your request through your social media account.

Shortened Links in Social Media

This website and its owners through their social media accounts may share web links to relevant web pages. By default some social media platforms shorten lengthy urls [web addresses]. You should exercise caution before clicking such shortened urls. Despite our best efforts to only publish genuine urls, social media platforms can be prone to spam and hacking. You cannot hold us liable for any damages or implications caused by visiting any shortened links.

Resources & Further Information